SureFlap Microchip Pet Door Connect
Expected Delivery on - .
- Set: Door + Hub - £232.86
- Hub - £101.00
SureFlap Microchip Pet Door Connect
PRODUCT DETAILS
The SureFlap Microchip Pet Door Connect is perfect for giving your pet more independence. It is the first pet door in the world that allows you to control it from wherever you are using your smartphone.
The SureFlap Microchip Pet Door Connect works with the Sure Petcare app using the Sure Petcare Hub (available separately or as part of a set), which sends data from the pet door directly to your phone. This means that you can control when your pet can come and go. You will be informed when your dog or cat has left the house and when it has come back in.
What’s more, the built‑in sensor detects your pet’s microchip number or the RFID collar that comes included in the set. This prevents intruders from wandering into your home uninvited! Once your pet has been registered, the flap will only open for saved microchips and will send statistics about your companion’s movements straight to your phone.
This innovative and modern solution will revolutionise life with your pet and protect your home from unwanted intruders. Thanks to the Sure Petcare App, you can always control your pet door at the touch of a button—even when you’re out shopping, at work or on holiday.
SureFlap Microchip Pet Door Connect at a glance:
- Pet door for large cats and small dogs
- Monitor and control the pet door using your smartphone
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Protection against unwanted intruders: the pet door recognises your pet and allows it to enter and exit, registering up to 32 pets
- Microchip: works with all common microchip numbers (9, 10 and 15 digits)
- RFID-tag: included in the set
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Sure Petcare app for iOS and Android, free to download:
- Open and close: allows you to lock or unlock the flap from anywhere
- Push notifications: live updates directly to your smartphone whenever your cat leaves or enters the home
- Activity log: learn more about your cat’s behaviours, helping you identify changes that may need further investigation
- Intruder alerts: notifications if non‑registered cats try to enter the house
- Share access with friends or family: give anyone caring for your pet control of the cat flap – ideal when you’re away.
- Hub shaped like a cat’s head: connects to your router and can link up to 10 SureFlap Connect products, sending live data updates to your phone
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Customisable 4‑way programming: set via smartphone or directly on the pet door
- Mode 1: entry and exit
- Mode 2: only entry
- Mode 3: only exit
- Mode 4: fully locked
- Sure Petcare hub: links with your router and can connect with up to 10 Sure Petcare Connect products, giving you a complete picture of your pet’s health and wellbeing.
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Technical data:
- SureFlap Microchip Pet Door Connect:
- Battery operated
- 4 x 1.5 V type C alkali batteries (not included)
- Batteries last a minimum of 6 months with normal use
- Charge status displayed in the app when battery is low
- Operates without an adapter
- Hub:
- 2.4 GHz wireless
- USB cable: 1.5 m (L)
- Network cable: 1.5 m (L)
- Mains plug with two mountable adapters
- Power input: 100‑240 V, 0.2 A, 50‑60 Hz
- Output: 5 V, 1.2 A
- App:
- iOS 9+ or Android 4.4+
- Desktop: latest Safari, Chrome, Firefox or Internet Explorer on macOS X 10.9+ or Windows 7+
- SureFlap Microchip Pet Door Connect:
- Robust and secure
- Colour: white
- Guarantee: 3 years
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Dimensions:
- Flap:
- Outer frame: 26.2 × 28.1 cm (W × H)
- Entry size: approx. 17.8 × 17 cm (W × H)
- Required cut‑out area: 20.7 × 23.4 cm (W × H)
- Hub:
- Total diameter: 9 cm; height 6.9 cm (with ears)
- Flap:
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Included in delivery:
- SureFlap Microchip Pet Door Connect
- Sure Petcare Hub (only included in set)
- RFID collar attachment with unique registration number
- Screws in 3 different lengths for different door thicknesses
- 4 screw caps in frame colour
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REVIEWS
SHIPPING & RETURNS
Return and Refund Policy
Your satisfaction is our priority. Please read our policy carefully for more information.
General Policy
We do not accept returns or offer refunds for change-of-mind purchases. However, if you receive a defective or incorrect product, we will review your case and provide an appropriate solution.
Please make sure that the product is returned in its original condition, unused, and in its original packaging.
Return Conditions
To qualify for a return or exchange, the following conditions must be met:
- The item must be faulty or defective.
- The item must be unused and in its original packaging.
- The return request must be made within 7 days of receiving the product.
Exchange Policy
We currently do not offer exchanges. If you receive a defective or incorrect product, please contact us immediately so we can resolve the issue by sending a replacement or issuing a refund.
Refund Process
Refunds are issued if your return meets the above conditions. Once your return is processed and approved, the refund will be issued to your original payment method within 7–10 business days.
If your return is denied, we will notify you within 3 business days with the reason.
How to Contact Us for Returns
If you wish to return a product, please reach out to our support team at:
Email: mshaqbuzdar@gmail.com
Please include your order number, photos of the defective product, and a brief explanation of the issue. We will respond within 24 hours.
FAQ, s
Frequently Asked Questions
Got a question about orders, delivery or our policies? You’ll find the answers here.
PetFoodMart – UK Pet Supplies
Standard delivery in 6–7 working days across the UK.
General Questions
What is PetFoodMart?
Which pets do you supply products for?
Shipping & Delivery
How long does delivery take?
We will email you when your order has been dispatched.
Do you offer express or next-day delivery?
How much does shipping cost?
Returns & Refunds
Do you accept returns or offer refunds?
However, if your item arrives damaged, faulty, or incorrect, please contact us as soon as possible with your order number and photos of the issue. Our team will review the case and work with you to find a suitable solution.
What should I do if I receive a wrong or damaged item?
• Your order number • A short description of the problem • Clear photos of the item and the packaging
This helps us to investigate quickly and support you in resolving the issue.
Orders & Support
How can I contact you?
Address: UZMA QASIM LTD, 128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7782 276061
Email: mshaqbuzdar@gmail.com
Office Hours (UK Time):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed