Shipping Policy

Clear and simple delivery information for your orders.

Delivery Overview

We offer reliable shipping across the United Kingdom, with an estimated delivery time of up to 7 working days from placing your order.

Processing Time

Orders are processed swiftly within 1–2 working days. You will receive a confirmation email once your order has been dispatched.

Delivery Time

We aim to deliver within 7 working days from the time your order is placed, including processing time. Working days include Monday to Friday (excluding public holidays).

Shipping Areas

We currently ship orders within the United Kingdom only.

Shipping Costs

Standard shipping costs £3.99 for orders up to £59.99. Orders of £60.00 or more qualify for free standard delivery. Delivery is available to eligible UK addresses; available shipping options are confirmed at checkout. The total shipping cost will be displayed before you complete your purchase.

Order Confirmation & Tracking

Once your order is shipped, you will receive a confirmation email. Tracking availability depends on the shipping service used and may not be available for all orders.

Delays

Our estimated delivery time is up to 7 working days; times may occasionally be affected by factors outside our control, such as:
• Extreme weather conditions
• Unexpected courier delays
• High seasonal volumes

We will always do our best to ensure your order arrives as quickly as possible.

Thank you for shopping with PetFoodMart.

Pet Food Mart UK is a trading name of UZMA QASIM LTD

Email: support@petfoodmart.co.uk