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Please read these terms carefully before using PetFoodMart.co.uk.
These Terms of Service govern your use of our website PetFoodMart.co.uk and any purchases you make through our online store (collectively, the “Service”). Pet Food Mart UK is a trading name of UZMA QASIM LTD, registered in England and Wales (Company Registration Number: 16856550). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use our website or place an order.
You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict or inhibit anyone else’s use and enjoyment of the website. You must not attempt to interfere with the proper working of the site or bypass any security measures.
By using our Service and placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract under UK law.
We aim to describe and display products as accurately as possible. However, colours, packaging, and minor details may vary. All products are subject to availability, and we reserve the right to limit quantities, discontinue items, or substitute products with a similar item of equal or higher value if necessary (with your consent where required).
When you place an order on our website, this is an offer to buy products from us. We will confirm receipt of your order by email; however, this does not mean your order has been accepted. A contract is formed only when we send a dispatch confirmation email.
We may cancel or refuse an order if:
– The product is unavailable
– There is an error in pricing or product information
– We suspect fraud or unauthorised activity
All prices shown on the website are in GBP (£) and include applicable taxes where required, unless clearly stated otherwise. Delivery charges, if any, will be displayed at checkout before you complete your order.
Payment must be made at the time of ordering using the methods available at checkout. By providing payment information, you confirm that you are authorised to use the chosen payment method.
We aim to deliver within 7 working days from placing your order, including processing time, to eligible UK addresses. Working days are Monday to Friday, excluding public holidays.
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by couriers, weather conditions, or other factors beyond our control.
In compliance with UK Consumer Contracts Regulations, you have the right to cancel your order and return products within 14 days of receipt for a change of mind. If an item arrives damaged, defective, or incorrect, you are also protected under the Consumer Rights Act. Please review our Return and Refund Policy for full details and instructions.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. You agree to notify us promptly if you suspect unauthorised use of your account. We reserve the right to suspend or close accounts that breach these Terms.
You agree not to use the Service:
– For any unlawful purpose
– To solicit others to perform or participate in unlawful acts
– To violate any international, federal, or local regulations or laws
– To infringe upon or violate our intellectual property rights or the rights of others
– To upload or transmit viruses or malicious code
– To collect or track personal information of others without permission
All content on this website, including text, images, graphics, logos, and layout, is owned by or licensed to us and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from the website without our prior written consent, except for personal, non-commercial use.
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Service, including but not limited to loss of profits, data, or other intangible losses.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites, and your use of those sites is at your own risk.
We reserve the right to modify or discontinue any part of the Service at any time without prior notice. Prices for our products are subject to change without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms of Service, please contact us at:
Email: support@petfoodmart.co.uk
Registered Office:
UZMA QASIM LTD (Trading as Pet Food Mart UK)
128 City Road
London, EC1V 2NX
United Kingdom