SureFlap Microchip Pet Door
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SureFlap Microchip Pet Door
PRODUCT DETAILS
The SureFlap Microchip Pet Door from Sure Petcare is a pet door which is suitable for larger cat breeds and small dogs. It has a built‑in sensor that saves and reads your pet's existing microchip. Once saved, the SureFlap Pet Door will open only for your pet and prevents other animals from entering your home. Alternatively, it can be used with a SureFlap RFID collar tag, one of which is supplied with the product.
The special double lock mechanism provides increased security against other animals. It immediately locks the pet door when it recognises an intruder trying to get in, and there is also a double lock on the inside of the house which stops pets from exiting when they are not allowed to. A further highlight is the Curfew Mode Programme which allows you to specify when the flap is locked and when it is open.
The SureFlap Microchip Pet Door at a glance:
- Pet door for larger cat breeds and small dogs
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Prevents unwelcome pets from entering:
- Stores details of up to 32 pet microchips or tags
- Works with all European chips: with 9, 10 and 15-digit chip numbers
- Alternative if your pet is not microchipped: use with RFID collar tag
- Claw-proof door: prevents intruder animals from opening the door from the outside
- Double locking security mechanism: activates when foreign animals attempt to enter
- Magnetic closure
- 6 additional custom modes: for different circumstances e.g. longer delay between locking
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Technical information:
- 4 x C-Batteries (not included)
- Battery-powered (Last up to 12 months)
- Coverable LCD display for easy programming
- LED low battery indicator
- 3 Year Guarantee
- Deactivation of microchip recognition possible
- Modern design
- Colour: brown or white
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5-way Locking System:
- Mode 1: Normal operation – your pet can enter and exit at all times
- Mode 2: In only
- Mode 3: Out only
- Mode 4: Fully locked
- Mode 5: Curfew mode
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Dimensions:
- Total: 26.2 x 28.1 cm (W x H)
- Required hole size: 20.7 x 23.4 cm (W x H)
- Entrance size: 17.8 x 17 cm (W x H)
- Tunnel depth: 7cm
- Installation options: suitable for all doors, windows and walls
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Mounting adaptor for glass windows (purchased separately):
- Diameter: 38cm
- Covers holes with a 29.4cm to 32cm diameter
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Tunnel extensions (purchased separately):
- For installing the cat flap in walls
- Each element extends the tunnel depth by 5cm
- Multiple elements can be fitted together to extend the tunnel further
- With draught excluder
- Included in delivery: SureFlap Microchip Cat Flap, 1 RFID collar tag, screws of 3 different lengths, user manual
Please note: Batteries are not included.
Recycling is a great way to help protect our environment.
Find out how to responsibly.
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REVIEWS
SHIPPING & RETURNS
Return and Refund Policy
Your satisfaction is our priority. Please read our policy carefully for more information.
General Policy
We do not accept returns or offer refunds for change-of-mind purchases. However, if you receive a defective or incorrect product, we will review your case and provide an appropriate solution.
Please make sure that the product is returned in its original condition, unused, and in its original packaging.
Return Conditions
To qualify for a return or exchange, the following conditions must be met:
- The item must be faulty or defective.
- The item must be unused and in its original packaging.
- The return request must be made within 7 days of receiving the product.
Exchange Policy
We currently do not offer exchanges. If you receive a defective or incorrect product, please contact us immediately so we can resolve the issue by sending a replacement or issuing a refund.
Refund Process
Refunds are issued if your return meets the above conditions. Once your return is processed and approved, the refund will be issued to your original payment method within 7–10 business days.
If your return is denied, we will notify you within 3 business days with the reason.
How to Contact Us for Returns
If you wish to return a product, please reach out to our support team at:
Email: mshaqbuzdar@gmail.com
Please include your order number, photos of the defective product, and a brief explanation of the issue. We will respond within 24 hours.
FAQ, s
Frequently Asked Questions
Got a question about orders, delivery or our policies? You’ll find the answers here.
PetFoodMart – UK Pet Supplies
Standard delivery in 6–7 working days across the UK.
General Questions
What is PetFoodMart?
Which pets do you supply products for?
Shipping & Delivery
How long does delivery take?
We will email you when your order has been dispatched.
Do you offer express or next-day delivery?
How much does shipping cost?
Returns & Refunds
Do you accept returns or offer refunds?
However, if your item arrives damaged, faulty, or incorrect, please contact us as soon as possible with your order number and photos of the issue. Our team will review the case and work with you to find a suitable solution.
What should I do if I receive a wrong or damaged item?
• Your order number • A short description of the problem • Clear photos of the item and the packaging
This helps us to investigate quickly and support you in resolving the issue.
Orders & Support
How can I contact you?
Address: UZMA QASIM LTD, 128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7782 276061
Email: mshaqbuzdar@gmail.com
Office Hours (UK Time):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
















































