KONG Safestix
Expected Delivery on - .
- Small - £15.78
- Large
KONG Safestix
PRODUCT DETAILS
This stick is bendy and flexible, and is suitable for games of chase and fetch either inside or outside, or even in the water. You can throw the KONG Safestix further than a wooden stick and if it lands in long grass or in the bushes, the bright colour will help you to find it again.
KONG Safestix at a glance:
Please note: The colour cannot be selected.
Important: This is not a chew toy. No toy is completely indestructible. As with any other product, please supervise your pet with this toy. Check the product regularly for damage, and replace the toy if it is damaged or missing any pieces to avoid potential injury to your pet.
REVIEWS
SHIPPING & RETURNS
Return and Refund Policy
Your satisfaction is our priority. Please read our policy carefully for more information.
General Policy
We do not accept returns or offer refunds for change-of-mind purchases. However, if you receive a defective or incorrect product, we will review your case and provide an appropriate solution.
Please make sure that the product is returned in its original condition, unused, and in its original packaging.
Return Conditions
To qualify for a return or exchange, the following conditions must be met:
- The item must be faulty or defective.
- The item must be unused and in its original packaging.
- The return request must be made within 7 days of receiving the product.
Exchange Policy
We currently do not offer exchanges. If you receive a defective or incorrect product, please contact us immediately so we can resolve the issue by sending a replacement or issuing a refund.
Refund Process
Refunds are issued if your return meets the above conditions. Once your return is processed and approved, the refund will be issued to your original payment method within 7–10 business days.
If your return is denied, we will notify you within 3 business days with the reason.
How to Contact Us for Returns
If you wish to return a product, please reach out to our support team at:
Email: mshaqbuzdar@gmail.com
Please include your order number, photos of the defective product, and a brief explanation of the issue. We will respond within 24 hours.
FAQ, s
Frequently Asked Questions
Got a question about orders, delivery or our policies? You’ll find the answers here.
PetFoodMart – UK Pet Supplies
Standard delivery in 6–7 working days across the UK.
General Questions
What is PetFoodMart?
Which pets do you supply products for?
Shipping & Delivery
How long does delivery take?
We will email you when your order has been dispatched.
Do you offer express or next-day delivery?
How much does shipping cost?
Returns & Refunds
Do you accept returns or offer refunds?
However, if your item arrives damaged, faulty, or incorrect, please contact us as soon as possible with your order number and photos of the issue. Our team will review the case and work with you to find a suitable solution.
What should I do if I receive a wrong or damaged item?
• Your order number • A short description of the problem • Clear photos of the item and the packaging
This helps us to investigate quickly and support you in resolving the issue.
Orders & Support
How can I contact you?
Address: UZMA QASIM LTD, 128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7782 276061
Email: mshaqbuzdar@gmail.com
Office Hours (UK Time):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed