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Cat Mate Filter

Regular price £11.98 | Save £-11.98 (Liquid error (sections/product-template line 227): divided by 0% off)
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Size: 2 Pack For Soft Water Size Chart
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Cat Mate Filter || Cat Mate || view 1

Cat Mate Filter

2 Pack For Soft Water - £11.98
  • 2 Pack For Soft Water - £11.98
  • 6 Pack For Soft Water

Cat Mate Filter

PRODUCT DETAILS

Replacement filter for Cat Mate drinking fountains available in sets of 2 and 6 litres
  • Suitable for the 6 litre and 2 litre Cat Mate fountain models
  • Drinking fountain, ideal for cats and dogs

Please note:
When used with only one cat/dog, we recommend replacing the filter monthly. When used with two or more pets, more frequent replacement may be necessary as the filter could become clogged and this could lead to premature pump failure.
Note:
When used for multiple pets, we recommend replacing the top baffle with an additional filter element (sold separately) to extend the filter change intervals.

Enhance your pet’s hydration experience with the Cat Mate Filter. This premium drinking fountain filter is designed specifically for both 2‑litre and 6‑litre Cat Mate models, ensuring clean, fresh water for cats and dogs alike. By replacing the filter monthly (or more often for multiple pets), you keep your fountain’s pump running smoothly and extend its lifespan.

Key benefits:

  • Easy installation – simply swap the old filter with the new one.
  • Durable material – built to withstand frequent use in busy households.
  • Optimized for pet health – removes impurities, reduces bacterial growth, and encourages drinking.

For households with multiple pets, consider adding an extra filter element (sold separately) to the top baffle. This extension keeps your fountain operating at peak performance without frequent maintenance.

Invest in a reliable Cat Mate Filter today and give your furry friends the clean water they deserve.



REVIEWS

Customer Reviews

Based on 4 reviews
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T
Thomas
Still the best fountain I have found

Still the best fountain I have found, my cats both drink so much more water now and these really help keep the motor clear of debris

F
Freddie
Supercalafragalistic

This is amazing the best thing since sliced bread. I have s few cats they all love it. It's in constant use. Easy to clean and assemble. This is a MUST hav

j
jennydaizicat
daizicats cats water

This is one of the best water 'fountains' and my cats use it well, which is important for their health being fed a dry diet. I'm also in a hard water area,and limestone is a real problem which these filters keep in check.

A
Amelia
satisfied

We are very satisfied with this fountain and the possibility given by these filters to offer our cats quality water. Without them, the water would be dirty (hair, bacteria) and not as good to drink.

SHIPPING & RETURNS

 

Return and Refund Policy

Your satisfaction is our priority. Please read our policy carefully for more information.

General Policy

We do not accept returns or offer refunds for change-of-mind purchases. However, if you receive a defective or incorrect product, we will review your case and provide an appropriate solution.

Please make sure that the product is returned in its original condition, unused, and in its original packaging.

Return Conditions

To qualify for a return or exchange, the following conditions must be met:

  • The item must be faulty or defective.
  • The item must be unused and in its original packaging.
  • The return request must be made within 7 days of receiving the product.

 

Exchange Policy

We currently do not offer exchanges. If you receive a defective or incorrect product, please contact us immediately so we can resolve the issue by sending a replacement or issuing a refund.

Refund Process

Refunds are issued if your return meets the above conditions. Once your return is processed and approved, the refund will be issued to your original payment method within 7–10 business days.

If your return is denied, we will notify you within 3 business days with the reason.

How to Contact Us for Returns

If you wish to return a product, please reach out to our support team at:

Email: mshaqbuzdar@gmail.com

Please include your order number, photos of the defective product, and a brief explanation of the issue. We will respond within 24 hours.

Thank you for shopping with PetFoodMart. Your satisfaction is our priority.

FAQ, s

 

Frequently Asked Questions

Got a question about orders, delivery or our policies? You’ll find the answers here.

PetFoodMart – UK Pet Supplies

Standard delivery in 6–7 working days across the UK.

📞 Support: +44 7782 276061

General Questions

What is PetFoodMart?
PetFoodMart is an online UK-based pet supplies store offering a wide range of products for dogs, cats and other pets — similar to platforms like zooplus, but focused on bringing you handpicked, quality items with simple and clear delivery options.
Which pets do you supply products for?
We focus mainly on popular household pets such as dogs and cats, but our range also includes products for other small pets depending on availability. Our collections will continue to grow, so you can check back regularly for new items.

Shipping & Delivery

How long does delivery take?
Our standard delivery time is 6–7 working days after your order has been placed and confirmed. Working days are Monday to Friday, excluding public holidays.

We will email you when your order has been dispatched.
Do you offer express or next-day delivery?
At the moment, we only offer standard delivery (6–7 working days). As we grow, we may introduce faster delivery options in the future and will update this page accordingly.
How much does shipping cost?
Shipping costs will be shown clearly at checkout before you pay. The price may vary depending on the total weight of your order and your delivery location within the UK.

Returns & Refunds

Do you accept returns or offer refunds?
At the moment, we do not offer change-of-mind returns or refunds.

However, if your item arrives damaged, faulty, or incorrect, please contact us as soon as possible with your order number and photos of the issue. Our team will review the case and work with you to find a suitable solution.
What should I do if I receive a wrong or damaged item?
If you receive a damaged, faulty, or incorrect product, please contact us within a reasonable time with:
• Your order number • A short description of the problem • Clear photos of the item and the packaging

This helps us to investigate quickly and support you in resolving the issue.

Orders & Support

How can I contact you?
You can reach our friendly support team using the details below:

Address: UZMA QASIM LTD, 128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7782 276061
Email: mshaqbuzdar@gmail.com

Office Hours (UK Time):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
How long will it take to get a reply from support?
We aim to respond to all messages within 24 hours on business days. Messages received on weekends or UK public holidays may be answered on the next working day.
Can I change my delivery address after placing an order?
If you need to change your delivery address, please contact us as soon as possible. If your order has not yet been dispatched, we will do our best to update the address. Once the parcel has been shipped, changes may not be possible.
My order is late, what should I do?
If your order has not arrived after 7 working days from the dispatch email, please contact us with your order number. We will check the status with our delivery partner and update you.
Still can’t find what you’re looking for? Email our support team and we’ll be happy to help.

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