Cat Mate Drinking Fountain
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Cat Mate Drinking Fountain
PRODUCT DETAILS
Drinking enough water is essential for supporting your pet's health, which is why it is so important to ensure a fresh supply is always available. If your cat or dog struggles to take in sufficient fluids from a standard water bowl, this Cat Mate Drinking Fountain can be an ideal alternative. The constantly‑flowing water is a great way to encourage your pet to drink more.
This Cat Mate Drinking Fountain has been designed with a tiered system that offers your pet different drinking heights. As the water runs from the top level to the lower bowl, it acts as a waterfall, while reducing splashing water and keeping the area around your pet's drinking fountain dry. It is particularly safe and has a quiet operating sound, as well as being easy to keep clean as the bowls can be removed and put in the dishwasher.
Cat Mate Drinking Fountain at a glance:
- Drinking fountain for cats and dogs up to a maximum of 10kg
- Always fresh, running water: to meet daily water requirements
- Different drinking heights: tiered system with waterfall look, encourages more drinking
- No splashing water: water is directed into the lower bowl via ramps
- Easy to care for: removable, easy‑clean bowls
- Insulated pump system: very quiet operation
- Low voltage: for increased safety
- Replacement filter & replacement pump available separately
- Capacity: 2 litres
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Dimensions:
- Total dimensions: 25 x 21 x 17 cm (L x W x H)
- Cable length: 3m
- Weight: approx. 1kg
- Material: plastic
- Colour: white
- Filter: 1 polymer activated carbon filter included in delivery
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Pump:
- Power consumption: 2W
- Performance: 230 - 240 V
- Low voltage operation
- Care instructions: bowls dishwasher safe, replace filter 1x/month
- Includes: 1 drinking fountain, 1 pump, 1 filter element, 1 AC/AC adapter
Please note: It is recommended to change the water in the fountain weekly to avoid possible limescale deposits. It is also recommended to descale the Cat Mate drinking fountain monthly.
Note: The replacement pump is delivered without a mains adapter.
Note: When used with only one cat/dog, it is recommended to replace the filter monthly. When used with two or more pets, more frequent replacement may be necessary as the filter could become clogged and this could lead to premature pump failure. It is recommended to change the water contained in the fountain weekly to avoid possible limescale deposits. It is also recommended to descale the pump of the Cat Mate drinking fountain monthly.
Note: If used for multiple animals, we recommend replacing the top baffle with an additional filter element (sold separately) to extend the filter change intervals.
Note: While the normal replacement filter is particularly suitable for households in areas with soft tap water (low hardness), the 3-stage replacement filter is specially designed for households in areas with hard tap water (high hardness). We recommend that you find out about the hardness of the water in your area before purchasing.
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REVIEWS
SHIPPING & RETURNS
Return and Refund Policy
Your satisfaction is our priority. Please read our policy carefully for more information.
General Policy
We do not accept returns or offer refunds for change-of-mind purchases. However, if you receive a defective or incorrect product, we will review your case and provide an appropriate solution.
Please make sure that the product is returned in its original condition, unused, and in its original packaging.
Return Conditions
To qualify for a return or exchange, the following conditions must be met:
- The item must be faulty or defective.
- The item must be unused and in its original packaging.
- The return request must be made within 7 days of receiving the product.
Exchange Policy
We currently do not offer exchanges. If you receive a defective or incorrect product, please contact us immediately so we can resolve the issue by sending a replacement or issuing a refund.
Refund Process
Refunds are issued if your return meets the above conditions. Once your return is processed and approved, the refund will be issued to your original payment method within 7–10 business days.
If your return is denied, we will notify you within 3 business days with the reason.
How to Contact Us for Returns
If you wish to return a product, please reach out to our support team at:
Email: mshaqbuzdar@gmail.com
Please include your order number, photos of the defective product, and a brief explanation of the issue. We will respond within 24 hours.
FAQ, s
Frequently Asked Questions
Got a question about orders, delivery or our policies? You’ll find the answers here.
PetFoodMart – UK Pet Supplies
Standard delivery in 6–7 working days across the UK.
General Questions
What is PetFoodMart?
Which pets do you supply products for?
Shipping & Delivery
How long does delivery take?
We will email you when your order has been dispatched.
Do you offer express or next-day delivery?
How much does shipping cost?
Returns & Refunds
Do you accept returns or offer refunds?
However, if your item arrives damaged, faulty, or incorrect, please contact us as soon as possible with your order number and photos of the issue. Our team will review the case and work with you to find a suitable solution.
What should I do if I receive a wrong or damaged item?
• Your order number • A short description of the problem • Clear photos of the item and the packaging
This helps us to investigate quickly and support you in resolving the issue.
Orders & Support
How can I contact you?
Address: UZMA QASIM LTD, 128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7782 276061
Email: mshaqbuzdar@gmail.com
Office Hours (UK Time):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed






































