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Feliway® Optimum Refill

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Feliway® Optimum Refill

Refill Vial (48ml) - £32.38
  • Refill Vial (48ml) - £32.38
  • Refill Vials (3 x 48ml) - £82.93
  • Saver Pack: Refill Vials (6 x 48ml) - £144.89

Feliway® Optimum Refill

PRODUCT DETAILS

FELIWAY Optimum is the most advanced FELIWAY solution that has been proven to help with the common signs of stress BETTER than ever before! Not only does it help with the common signs of stress, it also helps multi-cat households get along. It contains a NEW feline pheromone complex, with the help of new bioengineering technologies, the FELIWAY team discovered a new pheromone complex. The discovery of this complex brings enhanced serenity for cats.

Cats are sensitive creatures and can be unsettled by different events such as new furniture, redecoration, moving house, the arrival of a new baby and more. They will show their signs of stress in different ways – hiding can be a common one, urine marking, scratching or fighting with another cat in the same household. Clinically proven, FELIWAY® Optimum reduces the appearance of common signs of stress, whilst delivering enhanced serenity. It will help reduce scratching, urine spraying, tension and conflict between your cats, hiding and reaction to change. Changes observed were a reduction to scratching by 73%, Urine Spraying 77%, Tension and Conflict 72% and Changes and Fears 73% (**De Jaeger, X., Meppiel, L., Endersby, S. and Sparkes, A. (2021) An Initial Open-Label Study of a Novel Pheromone Complex for Use in Cats. Open Journal of Veterinary Medicine, 11, 105-116. doi: 10.4236/ojvm.2020.113006.)

Easy to use, just plug the diffuser in and leave it on at all times for the best results – just plug it in where your cat spends most of their time. A monthly refill is necessary to ensure continued serenity.

The Feliway® Optimum diffuser simply plugs into a socket and releases an innovative mix of pheromones into the air, helping to provide harmony and an increased sense of security for your cats. The Feliway® Optimum is only perceptible to cats, so it is odorless to humans and any other animals in the house will not be affected. This product is recommended by veterinarians to help counteract stress‑related behaviours such as urine marking, hiding, excessive scratching and over-grooming. Feliway® Optimum can also help reduce tension and conflict between cats, ideal if you are adding a new cat to the family. Many veterinary practices also use this product to help make the whole experience more pleasant for your cat.

Feliway® Optimum Refill at a glance:

  • A single refill vial for a diffuser to reduce stress in cats of all ages
  • Suitable for long-term use
  • Combats stress: to support anxiety and in stressful situations, changes (environment, new furniture etc.), tension and conflict with other pets, or settling in a new cat
  • Innovative Complex: Developed especially with cats in mind and featuring the latest scientific advances, FELIWAY Optimum is the best ever FELIWAY.
  • Improved wellbeing: can increase feelings of security and promote harmony between cats
  • Counteracts stress-related symptoms: such as decreased activity levels, reduced appetite, excess grooming or scratching, or urine markings, helping cats to regain balance and calm
  • Humans and other animal species do not detect FELIWAY Optimum
  • Scientifically proven effects: recommended by veterinarians
  • Fully safe and harmless: no sedatives, no tranquilising effects, no side effects
  • Very effective
  • Easy to use plug-in diffuser
  • Contents: 48ml (for living space of up to 70m²)
  • Duration of use: approx. 30 days

With Feliway® Optimum Refill, you give your cats the best chance at a calm, happy home—every month, effortlessly.


Ingredients:
Analogue cat pheromone complex [FPhC] (2%), isoparaffinic hydrocarbon q.s. (48ml)
Usage instructions:
Simply plug the diffuser into a socket in the room where your cat spends the most time. For maximum effect, leave the diffuser plugged in continuously and replace the bottle approximately every 30 days. Use the bottle label sticker as a reminder. A 48ml vial should last for around 30 days in a living space of 70m².
Only for electrical voltages of 220V. Use in a functioning socket. Do not connect to an extension cord, multiple socket, power strip, adapter or voltage converter.
The diffuser heats the liquid in the vial in order to release the Feliway® Optimum pheromone composition. This means the diffuser head may feel warm to the touch. Do not place it underneath furniture and ensure there is more than 1.2m of free space above the socket.

REVIEWS

SHIPPING & RETURNS

 

Return and Refund Policy

Your satisfaction is our priority. Please read our policy carefully for more information.

General Policy

We do not accept returns or offer refunds for change-of-mind purchases. However, if you receive a defective or incorrect product, we will review your case and provide an appropriate solution.

Please make sure that the product is returned in its original condition, unused, and in its original packaging.

Return Conditions

To qualify for a return or exchange, the following conditions must be met:

  • The item must be faulty or defective.
  • The item must be unused and in its original packaging.
  • The return request must be made within 7 days of receiving the product.

 

Exchange Policy

We currently do not offer exchanges. If you receive a defective or incorrect product, please contact us immediately so we can resolve the issue by sending a replacement or issuing a refund.

Refund Process

Refunds are issued if your return meets the above conditions. Once your return is processed and approved, the refund will be issued to your original payment method within 7–10 business days.

If your return is denied, we will notify you within 3 business days with the reason.

How to Contact Us for Returns

If you wish to return a product, please reach out to our support team at:

Email: mshaqbuzdar@gmail.com

Please include your order number, photos of the defective product, and a brief explanation of the issue. We will respond within 24 hours.

Thank you for shopping with PetFoodMart. Your satisfaction is our priority.

FAQ, s

 

Frequently Asked Questions

Got a question about orders, delivery or our policies? You’ll find the answers here.

PetFoodMart – UK Pet Supplies

Standard delivery in 6–7 working days across the UK.

📞 Support: +44 7782 276061

General Questions

What is PetFoodMart?
PetFoodMart is an online UK-based pet supplies store offering a wide range of products for dogs, cats and other pets — similar to platforms like zooplus, but focused on bringing you handpicked, quality items with simple and clear delivery options.
Which pets do you supply products for?
We focus mainly on popular household pets such as dogs and cats, but our range also includes products for other small pets depending on availability. Our collections will continue to grow, so you can check back regularly for new items.

Shipping & Delivery

How long does delivery take?
Our standard delivery time is 6–7 working days after your order has been placed and confirmed. Working days are Monday to Friday, excluding public holidays.

We will email you when your order has been dispatched.
Do you offer express or next-day delivery?
At the moment, we only offer standard delivery (6–7 working days). As we grow, we may introduce faster delivery options in the future and will update this page accordingly.
How much does shipping cost?
Shipping costs will be shown clearly at checkout before you pay. The price may vary depending on the total weight of your order and your delivery location within the UK.

Returns & Refunds

Do you accept returns or offer refunds?
At the moment, we do not offer change-of-mind returns or refunds.

However, if your item arrives damaged, faulty, or incorrect, please contact us as soon as possible with your order number and photos of the issue. Our team will review the case and work with you to find a suitable solution.
What should I do if I receive a wrong or damaged item?
If you receive a damaged, faulty, or incorrect product, please contact us within a reasonable time with:
• Your order number • A short description of the problem • Clear photos of the item and the packaging

This helps us to investigate quickly and support you in resolving the issue.

Orders & Support

How can I contact you?
You can reach our friendly support team using the details below:

Address: UZMA QASIM LTD, 128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7782 276061
Email: mshaqbuzdar@gmail.com

Office Hours (UK Time):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
How long will it take to get a reply from support?
We aim to respond to all messages within 24 hours on business days. Messages received on weekends or UK public holidays may be answered on the next working day.
Can I change my delivery address after placing an order?
If you need to change your delivery address, please contact us as soon as possible. If your order has not yet been dispatched, we will do our best to update the address. Once the parcel has been shipped, changes may not be possible.
My order is late, what should I do?
If your order has not arrived after 7 working days from the dispatch email, please contact us with your order number. We will check the status with our delivery partner and update you.
Still can’t find what you’re looking for? Email our support team and we’ll be happy to help.

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