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Feliway® Classic Refill

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Feliway® Classic Refill

48ml Vial - £24.88
  • 48ml Vial - £24.88
  • Saver Pack: 3 x 48ml Vials

Feliway® Classic Refill

PRODUCT DETAILS

**FELIWAY® Classic Refill – The Ultimate Cat Stress‑Relief Solution**FELIWAY Diffusers help your cat feel secure and happy, even in different surroundings or changed situations. When a cat feels safe, it deposits pheromone (scent) marks on furniture or other prominent objects. These marks convey a message of well‑being and a feeling of safety. FELIWAY mimics the cat’s natural facial pheromones to create a state of familiarity and security in the cat's local environment.FELIWAY is available as a diffuser and as a spray and can be used in the following situations:
  • To make your cat feel safe and secure
  • To calm your cat if it is showing symptoms of stress
  • To reduce stress when there is disruption to your cat’s environment
FELIWAY® Classic at a glance:
  • Contains synthetic copy of the feline facial pheromone F3
  • Also available as a FELIWAY Classic spray, ideal for travelling and trips to the vets
  • Recommendation is to start FELIWAY Classic about 1 week prior to any event which may stress your cat. Continue to use it for at least 4 weeks after the event
  • Suitable and safe for long‑term use
  • Reduces stress and creates a feeling of safety and well‑being
  • Use as a preventative measure – when moving home, for example.
  • Ideal as a preventative measure against spray and scratch marking
  • Helps to calm cats which are noise sensitive or stressed
  • Humans and other animal species do not detect FELIWAY Classic
The Feliway® Diffuser refill is easy to use:
  • Remove the vial cap and screw the diffuser onto the vial and gently tighten.
  • Plug the diffuser with vial into a socket in the room where your cat is marking or where it likes to be.
  • Make sure when plugging the Feliway® diffuser in, that the vial is beneath the diffuser.
  • Important: Please make sure that the diffuser is not covered by furniture or curtains, as this can run the risk of building up blockages, which may prevent the pheromones from dispersing in the room properly.
  • Once plugged in the diffuser immediately starts to distribute the pheromones into the circulating air.

Leave the Feliway® diffuser plugged in for at least 4 weeks. A 48 ml vial will last about 4 weeks in an area approx. 70 m² (approx a 3‑bed home). If your cat continues or starts to mark while the FELIWAY Classic diffuser is plugged in, please do not punish or tell your cat off. This will only stress your pet out even more. If your cat persistently marks you can reinforce the effect of the FELIWAY Classic diffuser with the FELIWAY Classic spray.
Ingredients
Feliway® Refill Vial: 2% synthetic copy of F3 fraction of cat facial pheromones.
100g isoparaffinic hydrocarbon
Feliway® Sprays: 10% synthetic copy of F3 fraction of cat facial pheromones, 90% other ingredients (alcohol-based)

REVIEWS

Customer Reviews

Based on 20 reviews
75%
(15)
15%
(3)
5%
(1)
5%
(1)
0%
(0)
A
Audrey
I really don't know...

We have a feisty and nervous, easily stressed cat. I was of course advised that plug-in and brand (and tried others too) and I really can't tell if it makes any difference at all and therefore if it performs better than others which I can't figure out either in all fairness... The only thing I saw was that my cat sniffs the plug when it's on and doesn't seem too impressed. I want to trust the hype, but again, it is hard to say what it really does.

E
Eloise
Effective product, but delivered in a giant box!

Given that this product is quite expensive for something that may be a frequent purchase, I wanted to be sure that it was effective. So far, early morning meowing around the house has stopped so the indications are good!
Delivery: I couldn't believe this product which is in a small box was delivered in much bigger cardboard box that could have fit numerous other items - I know different suppliers are used for different items, but there is no reason to send small products in gigantic boxes.

C
Charlotte
Calmed my Toyger

Purchased this as 1 of my toyger boys was quite hyper and seemed alarmed at most things. His brother was quite laid back. Almost straight away he seems very relaxed and sits still long enough for us to stroke him which we couldn't do before. They have lived with us for 4 weeks now and this weekend has made quite a difference which can only be the feliway. Recommended

E
Elizabeth Rhodes
Boxing Brothers

Without this my two lads can get very tetchy with each outher - this keeps the peace.

O
Oliver
Amazing product

I wouldn't have said my indoor cat was at all stressed, but he was prone to destructive behaviour - things like knocking things off shelves and leaping on to the tops of doors. I got some Feliway and within 12 hours he was like a different cat. He's still got character but he doesn't do things which risk hurting him any more. I noticed that if his behaviour deteriorated, the diffuser was invariably almost empty. I've learned to always keep a refill spare so there's no break in usage.

SHIPPING & RETURNS

 

Return and Refund Policy

Your satisfaction is our priority. Please read our policy carefully for more information.

General Policy

We do not accept returns or offer refunds for change-of-mind purchases. However, if you receive a defective or incorrect product, we will review your case and provide an appropriate solution.

Please make sure that the product is returned in its original condition, unused, and in its original packaging.

Return Conditions

To qualify for a return or exchange, the following conditions must be met:

  • The item must be faulty or defective.
  • The item must be unused and in its original packaging.
  • The return request must be made within 7 days of receiving the product.

 

Exchange Policy

We currently do not offer exchanges. If you receive a defective or incorrect product, please contact us immediately so we can resolve the issue by sending a replacement or issuing a refund.

Refund Process

Refunds are issued if your return meets the above conditions. Once your return is processed and approved, the refund will be issued to your original payment method within 7–10 business days.

If your return is denied, we will notify you within 3 business days with the reason.

How to Contact Us for Returns

If you wish to return a product, please reach out to our support team at:

Email: mshaqbuzdar@gmail.com

Please include your order number, photos of the defective product, and a brief explanation of the issue. We will respond within 24 hours.

Thank you for shopping with PetFoodMart. Your satisfaction is our priority.

FAQ, s

 

Frequently Asked Questions

Got a question about orders, delivery or our policies? You’ll find the answers here.

PetFoodMart – UK Pet Supplies

Standard delivery in 6–7 working days across the UK.

📞 Support: +44 7782 276061

General Questions

What is PetFoodMart?
PetFoodMart is an online UK-based pet supplies store offering a wide range of products for dogs, cats and other pets — similar to platforms like zooplus, but focused on bringing you handpicked, quality items with simple and clear delivery options.
Which pets do you supply products for?
We focus mainly on popular household pets such as dogs and cats, but our range also includes products for other small pets depending on availability. Our collections will continue to grow, so you can check back regularly for new items.

Shipping & Delivery

How long does delivery take?
Our standard delivery time is 6–7 working days after your order has been placed and confirmed. Working days are Monday to Friday, excluding public holidays.

We will email you when your order has been dispatched.
Do you offer express or next-day delivery?
At the moment, we only offer standard delivery (6–7 working days). As we grow, we may introduce faster delivery options in the future and will update this page accordingly.
How much does shipping cost?
Shipping costs will be shown clearly at checkout before you pay. The price may vary depending on the total weight of your order and your delivery location within the UK.

Returns & Refunds

Do you accept returns or offer refunds?
At the moment, we do not offer change-of-mind returns or refunds.

However, if your item arrives damaged, faulty, or incorrect, please contact us as soon as possible with your order number and photos of the issue. Our team will review the case and work with you to find a suitable solution.
What should I do if I receive a wrong or damaged item?
If you receive a damaged, faulty, or incorrect product, please contact us within a reasonable time with:
• Your order number • A short description of the problem • Clear photos of the item and the packaging

This helps us to investigate quickly and support you in resolving the issue.

Orders & Support

How can I contact you?
You can reach our friendly support team using the details below:

Address: UZMA QASIM LTD, 128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7782 276061
Email: mshaqbuzdar@gmail.com

Office Hours (UK Time):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
How long will it take to get a reply from support?
We aim to respond to all messages within 24 hours on business days. Messages received on weekends or UK public holidays may be answered on the next working day.
Can I change my delivery address after placing an order?
If you need to change your delivery address, please contact us as soon as possible. If your order has not yet been dispatched, we will do our best to update the address. Once the parcel has been shipped, changes may not be possible.
My order is late, what should I do?
If your order has not arrived after 7 working days from the dispatch email, please contact us with your order number. We will check the status with our delivery partner and update you.
Still can’t find what you’re looking for? Email our support team and we’ll be happy to help.

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